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Shipping and returns

Free shipping

We offer free shipping on orders above a certain amount, which can be found below. Shipping fees will be calculated at check-out. Please note duties and tax charges may be incurred to your order depending on where you have ordered.

Country Shipping
Sweden/Denmark/Norway/Finland Free shipping
United States above $60
United Kingdom above £50
Europe above €50
International Shipping above $100 (USD)

Shipping times

Please note: delivery times are not guaranteed. We are handling all orders as fast as possible. Delays caused by payment authorization or product availability are not taken into account. Delivery times may be slightly delayed during sale periods. Please note that orders are being processed during business hours.

Country Duration
Sweden 1-3 business days
Norway, Denmark, EU, UK 3-4 business days
International Shipping 5-14 business days

Taxes and Duties

Norway

No added VAT fees for Norwegian customers.

United States

Free of duties and taxes up to $800.

United Kingdom

As of 25th of June, 2021, all orders to the United Kingdom are shipped with DDP (Delivery Duty Paid). This means that no extra costs for taxes, customs and duties will apply the customer after purchase. Please contact us at hello@zwm.co if you have any issues with orders placed after June 24 2021.

International Shipping

Import duties and taxes may be charged on orders being shipped outside the EU. These charges are set by the Customs Authority of the destination country. You will be liable for paying any duties, taxes and fees upon receiving the order.

We currently ship to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Republic of Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway (tollfri), Poland, Portugal, Romania, Singapore, Slovenia, South Korea, Spain, United Kingdom, United States and Vietnam.

Refunds and exchanges

Refunds

As soon as we have received your return - we will make the refund. Please note that it can take up to 10 business days for the money to arrive into your bank account depending on chosen payment method.

Exchanges

Unfortunately we cannot administrate exchanges of items purchased online. If you want to make an exchange, please return the item/items and place a new order online.

Swedish